Privacy Policy
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Full name
- Company name
- Email address
- Phone number
- Billing and payment information
- Business information
- IP address
- Browser and device information
- Website usage data
- Call tracking and campaign performance data
- Communications with our support team
How We Use Your Information
We use your information to:
- Provide and manage our pay-per-call services
- Create and manage your account
- Connect advertisers and publishers
- Process payments and invoices
- Monitor campaign performance
- Deliver call tracking and reporting
- Improve our website and services
- Respond to inquiries and support requests
- Detect fraud and protect our platform
- Comply with legal obligations
Call Tracking & Performance Data
As part of our services, Direct Call Media may collect information related to inbound calls, including call duration, timestamps, caller location (where available), recordings (when permitted), and campaign performance metrics. This information is used for reporting, optimization, fraud prevention, and quality assurance.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure marketing performance
- Enhance security
- Provide a better user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties, including:
- Advertising partners
- Affiliate partners
- Payment providers
- Analytics providers
- Technology vendors
- Legal authorities when required by law
All partners are expected to maintain appropriate confidentiality and security standards.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to protect your data, no internet transmission or storage system is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
Information that is no longer required is securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Update inaccurate information
- Request deletion of your data
- Request a copy of your personal data
- Restrict or object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us.
Direct Call Media
Address: 1020 Maple Dr Suit451, Los Angles, CA, United States, 90079
Phone: +1 (816) 831-4523
Email: [email protected]